Wayfinding and Welcomes
Visitors come to your site looking for an experience, but they navigate through unfamiliar territory to get there. Wayfinding services like entrance signs, visitor orientation panels, and trail maps meet their basic needs. Warm smiles and inclusive practices welcome them and create a sense of belonging. When sites are wildly successful, visitors of all backgrounds and abilities have a sense of security, comfort, and belonging provided to them through intuitive orientation and inclusive park interactions.
-
Warm Welcome for All
Give your best customer service to every visitor.
-
Minimize the Unexpected
New visitors are often outside their comfort zone - how can you meet their courage with comfort?
-
Intuitive Wayfinding
Feeling lost can undermine all visitor service efforts. A holistic approach to wayfinding helps.
-
Authority of the Resource
Interpretive techniques can help conservation law enforcement officers encourage compliance and minimize or de-escalate challenging contacts.
-
Through Their Eyes
With busy schedules, these necessary updates often fall to the bottom of our to-do list or and can be hard to notice if you’ve been at your site for a long time.
-
Accurate Online Presence
Visitors frequently orient themselves with websites other than your own - make sure they reflect your site well.
